ABOUT THE ROLE

As a key member of the team, you will thrive in an environment where service, sales and customer solutions are paramount. This role will see you as the face of our company and enjoying being part of the local community. Your day will be varied as you will be involved in sales and enquiries, merchandising, liaising with customers and suppliers.

You will provide and maintain a professional and timely service with appropriate information to
varied enquiries via phone, email and importantly face to face service.

RESPONSIBILITIES

The successful candidate will:

• Providing excellence in customer service and the customer journey
• Welcome new and existing customers into our showrooms
• Actively promoting products to generate sales
• Merchandising and Stock Replenishment
• Process sale orders, generate quotations, engage with e-commerce and social media
• Service Centre and office management
• Troubleshooting and resolving enquiries via phone and email in a quick and efficient
  manner
• Stock control in the warehouse
• Coordinating production with factory staff
• Coordinating logistics i.e., transport and deliveries
• Effectively communicating with all stakeholders and dealing with difficult customers
  effectively
• General administration duties

SKILLS, EXPERIENCE & QUALIFICATIONS

• Strong communication skills both verbal and written
• Previous experience in a retail, hardware, trade type environment will be highly regarded,
  steel industry experience will be highly regarded but not essential
• Face to face selling and entrepreneurial spirit
• Highly organised, great at multi-tasking and strong attention to detail
• Strong computer skills and ability to pick up new systems quickly
• Thrives in a team environment but can also work independently
• Good ability to work under pressure
• Driver’s license essential

Benefits

• Drive success and lead initiatives
• Great opportunity to develop your career with an amazing team!
• Thrive in a fast-paced environment

How to apply

If you are interested in this unique opportunity, please submit your application and/or email your resume to Genalyn Dizon, at genalyn@bconsult.io or call on 0272592007.

Good to know

A Recruitment Pool may be established for future roles with similar focus capabilities. A file will be created for you on our database for future reference. This will be available to our team to facilitate any suitable future hiring initiatives. Therefore, you will also be added to our mailing list.

DIVERSITY & INCLUSION

We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with disability.

NOTES:
• Please only apply if you fulfill the above criteria and have working rights in location.
• Due to time constraints, only shortlisted candidates will be contacted. However, we welcome you to give us a call for feedback on your application at any time on genalyn@bconsult.io.