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Client Services Director

Client Services Director

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Bastian Consulting

Our client is an Australian owned and operated company that was founded in 2018 with the aim of offering the finest solutions for the problems that inevitably affect the value of our fresh food supply chain.

They are at the forefront of logistics management, assisting fresh food supply chains in giving consumers access to fresher, healthier produce. They are a rapidly expanding technology firm that offers farmers and retailers timely and insightful data by fusing hardware, software, and analytics into a single approachable, user-friendly service.

They provide a broad and interesting work environment tied to the problems and solutions of the 21st century food supply as a business that values a varied workforce in a supportive team culture of creative thinkers and active problem-solvers.

ABOUT THE ROLE

We are seeking a dynamic and experienced person to lead the establishment and growth of our client’s solution in South Africa. As the Client Services Director, you will be responsible for overseeing all customer aspects of the company’s operations in the region, from client relationships to solution development and strategic planning.

RESPONSBILITIES

The successful candidate will:

  • Client Leadership: Develop and execute a comprehensive client management strategy to designed establish and secure the company’s presence in the South African market with market leading clients.
  • Commercial development: Identify market trends, opportunities, and potential challenges to inform strategic decision-making for product and.
  • Business Development: Cultivate and maintain strong relationships with key industry bodies partners, and stakeholders.
  • Operational Excellence: Oversee day-to-day operations to ensure efficiency, quality, and compliance with company standards.
  • Team Management: Build and lead a high-performing team, fostering a culture of collaboration, innovation, and accountability.
  • Financial Control: Develop and manage budgets, ensuring financial sustainability and responsible resource allocation.
  • Compliance: Stay abreast of industry regulations and ensure that the company operates in full compliance with local laws and standards.
  • Communication: Provide regular updates to the executive leadership team on the status of operations, key performance indicators, and market developments.

SKILLS, EXPERIENCE & QUALIFICATIONS

To be eligible for this opportunity, you will need to have the following skills and attributes:

  • Bachelor’s degree in Business Administration, Management, or a related field. Master’s degree is a plus.
  • Proven experience in a senior management role, preferably in post-harvest technology or logistics industry.
  • Strong understanding of the South African agricultural market,
  • Experience in using and deploying technology into post-harvest or supply chain operations.
  • Excellent leadership and team management skills.
  • Demonstrated ability to formulate and execute strategic plans.
  • Demonstrable communication and interpersonal skills.
  • Experience of deploying new products & working with small business an advantage.

How to apply

If you are interested in this unique opportunity please submit your application and/or email your resume to tony@bconsult.io or call +61409090434.

Good to know

A Recruitment Pool may be established for future roles with similar focus capabilities. A file will be created for you on our database for future reference. This will be available to our team in order to facilitate any suitable future hiring initiatives. Therefore, you will also be added to our mailing list.

DIVERSITY & INCLUSION

We welcome and encourage applications from all ages and genders, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with disability.

NOTES:

  • Please only apply if you fulfill the above criteria and have working rights in location.
  • Due to time constraints, only shortlisted candidates will be contacted. However, we welcome you to give us a call for feedback on your application at any time on +61409090434.
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Job Overview
Category
AgTech
Offered Salary
Commensurate with experience
Job Location
South Africa
Job Type
Permanent
Consultant