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Engagement Director

Engagement Director

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  • Permanent
  • Sydney, NSW
  • $220,000 plus super plus bonus

Bastian Consulting


This multifaceted role carries a wide range of responsibilities, with a primary focus on ensuring the overall success of implementation projects. It also involves overseeing critical project phases, advising clients on change management, conducting ongoing risk analysis, and providing sales support. Furthermore, this role includes team members, effective communication with C-level executives, strong engagement management, influencing skills, and the ability to up-sell and manage customer relationships.


Our client designs, builds and delivers market-leading Supply Chain Commerce solutions for leading customers around the world. They help drive the commerce revolution with unmatched insight and unrivaled technology, connecting front-end revenue and relationships with back-end execution and efficiency—optimized on a common technology platform. This platform-based approach is enabling leading companies across the globe to get closer to their customers and achieve real-world results.


The successful candidate will:

  • Serves as a vendor project manager, with day-to-day responsibility for ensuring that the clients achieve quality products and timely services.
  • Requires regular contact and reporting responsibility with client at C-suite level and internally up to CEO level
  • Resolves complex problems through consultation with Professional Services leadership and client where the issues are difficult to identify, and facts may be insufficient or misleading.
  • Employs creative and innovative thinking to bring successful resolution to high-impact, complex problems
  • Approves changes to project scope following review by local leadership and client
  • Will direct large and complex projects with significant P&L impact
  • Will co-ordinate project resources to meet P&L outcomes, customer deliverables and contractual obligations.
  • Operates with considerable latitude. Required to develop solutions to non-routine issues with limited guidance from senior leadership.
  • Reaches decisions under conditions of uncertainty.
  • Uses judgment and discretion to determine work priorities and shows maturity to keep organisational goals above individual goals.


To be eligible for this opportunity, you will need to have the following skills and attributes:

  • Four-year bachelor’s degree in industrial engineering, logistics, or information systems. MBA preferred
  • 10+ years of prior software implementation consulting experience with WMS or supply chain software experience an advantage
  • 10-15 years of experience leading large projects at a strategic level
  • Exceptional written and oral communication skills
  • Resource planning and management experience are essential
  • Average travel 50%
  • Excellent analytical, problem solving, and communication skills

How to apply

If you are interested in this unique opportunity please submit your application and/or email your resume to or call +61409090434.

Good to know

A Recruitment Pool may be established for future roles with similar focus capabilities. A file will be created for you on our database for future reference. This will be available to our team in order to facilitate any suitable future hiring initiatives. Therefore, you will also be added to our mailing list.


We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with disability.


  • Please only apply if you fulfill the above criteria and have working rights in location.
  • Due to time constraints, only shortlisted candidates will be contacted. However, we welcome you to give us a call for feedback on your application at any time on +61409090434.
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Job Overview
Offered Salary
$220,000 plus super plus bonus
Job Location
Sydney, NSW
Job Type