Program Manager/Director

Bastian Consulting
Our client is a global leading consultancy that offers innovative digital and supply chain solutions. They work with some of the most leading brands and have strong presence in Asia, including offices in Singapore and Vietnam, and in the UK and USA.
They now have an exciting opportunity for a Program Manager/Director to join their team in Sydney. Apply now and be part of the force shaping the future of global business transformation.
ABOUT THE ROLE
To lead programs to deliver business improvement and EBIT shift for clients. In doing so, the Program Manager/Director will also develop re-usable assets and share skills for continual building of the Program Management capabilities in the company.
RESPONSIBILITIES
- Drives and supports initiatives to create a highly engaged, high performing culture.
- Is a visible role mode
- No unmanaged performance issues.
- Performance reviews conducted on time.
- Succession planning is in place for key roles across the department.
- Builds team skills so the business has the right capabilities for growth.
- Ensures recruitment is in line with business requirements and the skills required for future growth.
- Ensures the departmental structure and roles are aligned with the strategic direction of the business.
- Creates a culture of accountability by embedding performance metrics, goals and KPIs into the team.
- Lead cross functional teams to deliver Strategy, Design, or Implementation Phase projects.
- Support the client lead in the management of client expectations and engagement.
- Establish and execute the program/project in accordance with their company’s four step methodology and supporting toolkit.
- Develop appropriate program structures and schedules including design of workstreams required for each program phase.
- Develop appropriate governance and reporting structure for project teams and client stakeholders.
- Lead and manage program risk mitigation identification and ongoing management.
- Lead the coordination of the business and client resources to achieve required program objectives, including quality, timeline, and budget.
- Develop and present clear documents and presentations on key findings, project proposals, tenders with a focus on high quality project deliverables.
- Prepare and support program governance steering committee meeting content.
- Work with technical experts (e.g., in DC Design, Transport, Property Development, IT) to develop informed solutions for clients.
- Deploy personal supply chain functional areas of expertise to support workstream and overall program delivery.
- Lead teams conducting complex analysis modelling activities using their propriety software.
- Stay abreast of project management market developments including secondary research as required.
- Lead the enhancement and ongoing contributions to the business’ Program Management Toolkit.
- Timely and accurate forecasting
- Oversees invoices to ensure accuracy.
- Manages debt in line with expectations.
- Manages budget in line with expectations and ensures proper budget protocols are in place.
- Controls costs in line with cash flow expectations
- Contributes to the establishment of the annual budget and financial targets.
- Analyses and acts on relevant trends identified in company and business division financial data.
- Monitors business division financial performance in line with approved budgets.
- Reviews monthly business reports and contributes ideas to improve business performance based on results and forecast.
- Ensures strategic relationships are in place and maintained.
- Establishes positive client relationships in order to support future growth of the business.
- Proactive client communications to manage expectations.
- Ensures client satisfaction.
- Ensures a thorough understanding of client needs.
- Effectively manages operational risks across the business.
- Ensures licenses and insurances are current and in place.
- Establishes and maintains positive relationships with relevant industry groups/people
- Manages sales for Australian Region and oversees national sales to ensure that new customers are identified and secured in line with the profile of the ideal customer.
- Establishes and maintain business development processes and embed through the business. Including client relationship management processes
- Oversees the implementation of pricing models to ensure that appropriate gross margins are maintained.
- Oversees public relations & marketing in line with the strategic objectives of the business
- Utilises internal systems in accordance with expectations.
- Ensures department staff members are trained in proper use of systems.
- Oversees and manages the appropriate system usage of direct reports.
- Produces high quality reporting on time.
- Maintains positive working relationships across the business.
- Communicates effectively, frequently, and accurately.
SKILLS, EXPERIENCE & QUALIFICATIONS
- Previous experience as a lead Senior Program Manager/ Director in at least one major or multiple supply chain transformation programs.
- A complete and thorough understanding of the intent and structure of program management methodologies including the application of tools in each stage of the program lifecycle.
- Preferred experience in Retail, FMCG and Industrial products industries.
- Knowledge and experience in business case development including NPV and IRR analysis.
- Expert in MS Project, Excel, PowerPoint and other Office Tools.
PERSONAL ATTRIBUTES
- Business analysis skills, with an ability to understand and critically assess information of all forms.
- Advanced problem-solving skills, even when issues are complex and intangible.
- Able to develop informed points of views for program risks and issues, and to present these convincingly to an audience.
- Demonstrated ability to engage effectively with senior client stakeholders to drive outcomes with dependencies on cross functional teams.
- Interest to continually learn and improve – client’s businesses, the company, self.
- Flexibility to travel, principally to client locations.
- Able to effectively communicate and work with executive through to operations in client organisations, and with technical experts. Flexible to work on different types of assignments.
How to apply
If you are interested in this unique opportunity please submit your application and/or email your resume to tony@bconsult.io or call +61409090434.
Good to know
A Recruitment Pool may be established for future roles with similar focus capabilities. A file will be created for you on our database for future reference. This will be available to our team in order to facilitate any suitable future hiring initiatives. Therefore, you will also be added to our mailing list.
DIVERSITY & INCLUSION
We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with disability.
NOTES:
- Please only apply if you fulfill the above criteria and have working rights in location.
- Due to time constraints, only shortlisted candidates will be contacted. However, we welcome you to give us a call for feedback on your application at any time on +61409090434.