We are collaborating with a cargo & freight company that furnishes comprehensive supply chain solutions including a variety of storage and processing operations and brings extra value through on-the-spot stock monitoring, repackaging, stock administration, and quality inspection operations.

They now have an exciting opportunity for an Account Manager to join their team in Melbourne.

Responsibilities

The successful candidate will:

• Determine client needs to drive customer-centric and solution-focused outcomes.
• Maintain strong relationships at tiered stakeholder levels both internally and externally
• Work in close collaboration with customers to ensure achievement of project goals & timelines, ensuring service levels are met.
• Lead solution, and contract negotiations with assigned customers to facilitate portfolio goals and customer retention.
• Adopt a “hands on approach” to develop and administer key account plans and continuous improvement solutions aligned with corporate objectives, strategies, and initiatives.
• Proactively lead the development of reports and delivery of on-site client visits on a weekly, monthly, and quarterly basis to cover off tactical/strategic focuses and KPI management.
• Manage and execute administrative functions for assigned accounts, including CRM management and general administration that will enhance overall portfolio results.

Skills, Experience, & Qualifications

To be eligible for this opportunity, you will need to have the following skills and attributes:

• Previous experience in an Account Management role, preferably with a focus on Warehousing or Logistics management.
• Proven analysis, problem solving and negotiation skills.
• Able to quickly navigate complex logistics scenarios.
• Impeccable prioritisation and organisational skills.
• Exceptional presentation and communication skills (both written and verbal).
• Data-driven, with proven commercial acumen and strategic thinking, including competence in MS Excel.
• Entrepreneurial mindset that demonstrates strong initiative and sense of ownership.
• Accountability – do what we say we are going to do, don’t have to be asked twice.
• Time management and organisational skills – we deliver on our promise.
• Be a team player – we act as one team.
• Strong and professional communication skills
• Problem solving ability.
• Stakeholder Management (internal and external)
• Presentation skills on key projects and initiatives
• Raises the bar and willing go the extra mile.
• Always produce high standard outputs
• Positive attitude toward challenges
• Empathy with consistency
• Natural curiosity to business management and innovative thinking
• Honesty and integrity
• Attention to detail and pride in your work.
• Passionate and desire to be successful.

How to apply

If you are interested in this unique opportunity please submit your application or email Ivonna at ivonna@bconsult.io

Good to know

A Recruitment Pool may be established for future roles with similar focus capabilities. A file will be created for you on our database for future reference. This will be available to our team in order to facilitate any suitable future hiring initiatives. Therefore, you will also be added to our mailing list.

Diversity & Inclusion

We welcome and encourage applications from all ages and genders, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with disability.

NOTES:

• Please only apply if you fulfil the above criteria and have working rights in Australia.
• Due to time constraints, only shortlisted candidates will be contacted. However, we welcome you to give us a call for feedback on your application at any time.