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National Operations Manager

National Operations Manager

Bastian Consulting

Our client is has been providing logistics management solutions in Australia for over 25 years. They service over 80 iconic brands and a network of 120 carrier partners.

Today, they are the nation’s fastest growing logistics management specialist, supporting clients across multiple categories, throughout Australia and internationally.

The Position

The National Operations Manager will oversee the  daily operations of multiple 3PL warehouse sites,  including safety, inventory control, space management, floor productivity, shipping, and customer service. They will also be creating and implementing growth strategies and setting key performance goals to ensure services  are being delivered in a productive matter.


  • Hiring key personnel and overseeing training programs.
  • Oversee daily business operations
  • Developing and implementing growth strategies
  • Training low-level managers and staff
  • Creating and managing budgets
  • Improving revenue
  • Hiring and onboarding employees
  • Evaluating performance and productivity
  • Analysing accounting and financial data
  • Researching and identifying operational improvement
  • Generating reports and giving presentations
  • Manage customer relationships and escalations
  • Imbed Safety first culture
  • Promote service offerings to all customers where appropriate

Qualifications, skills and experience

  • Tertiary qualifications in Business/Transport and Logistics or marketing is highly desirable.
  • Understanding the importance of delivering an exceptional customer experience to retain customers
  • Understanding best practice in 3PL operational procedures and processes
  • Demonstrated strategic thinking ability – Warehouse and Distribution
  • Extensive knowledge of the Freight Industry / Warehouse and Distribution
  • Best practise processes for Warehouse and Distribution
  • Risk Management Assessment
  • Scoping projects
  • Presenting complex information in a clear manner (written and verbal)
  • Strong executive level influencing and negotiating skills
  • Develop strong relationships within the business and our customers

How to apply

If you are interested in this unique opportunity please submit your application or email Tony Richter at

Good to know

A Recruitment Pool may be established for future roles with similar focus capabilities. A file will be created for you on our database for future reference. This will be available to our team in order to facilitate any suitable future hiring initiatives. Therefore, you will also be added to our mailing list.

Diversity & Inclusion

We welcome and encourage applications from all ages and genders, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with disability.


  • Please only apply if you fulfil the above criteria and have working rights in Australia.
  • Due to time constraints, only shortlisted candidates will be contacted. However, we welcome you to give us a call for feedback on your application at any time.
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Job Overview
Supply Chain
Offered Salary
Commensurate with experience

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